Shipping & Delivery

Last updated: October 22, 2025

We are committed to making your shopping experience smooth, fast, and enjoyable.
Below you’ll find key information regarding our processing times, delivery options, and order tracking.

1. Processing Time
Orders are prepared and shipped within 24 to 48 hours after payment confirmation, from Monday to Friday (excluding public holidays).
Orders placed on Friday evenings, weekends, or public holidays are processed on the next business day.
All shipments are dispatched from our warehouse located in Paris, France.

Note: During high-demand periods (major sales, holidays, or the days following public holidays), processing times may be slightly longer.

2. Delivery Options

• Standard Delivery (Free): available for all orders.
  Delivery is generally completed within an average of 48 hours after shipment.

Delivery times may vary depending on your location or carrier conditions.

3. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
This allows you to monitor your shipment in real time, from dispatch to delivery.

4. Customer Support
If you have any questions or need assistance regarding your order or delivery, our customer service team is here to help.
You can reach us anytime through the Contact section of our website, and we’ll respond as quickly as possible.